Legal Documents

399b Terms and Conditions — Please Read Before Use

Please read these Terms and Conditions carefully before using the 399b platform. By registering, you are deemed to have accepted all of the terms below.

Last Updated: January 2026
Note

These Terms and Conditions apply to all users of the 399b platform (https://399b.onl). Registering or accessing the platform means you have fully accepted all of the terms below.

Introduction & Eligibility

399b is an online gaming and betting platform built specifically for Bangladeshi users. These Terms and Conditions form a legally binding agreement between 399b and its users. By accessing or using the platform, you confirm that you have read and fully accepted these terms.

399b reserves the right to update these Terms and Conditions at any time. When changes are made, a notice will be posted on the platform and the "Last Updated" date will be revised. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

  • These Terms and Conditions are written in Bengali and apply within the context of Bangladesh.
  • In the event of any dispute, the decision of 399b shall be final.
  • These Terms and Conditions are available in both English and Bengali; in the event of any conflict, the Bengali version shall prevail.

Account Registration

To create an account on 399b, you must complete the registration form with accurate and complete information. Each person may only hold one account. If multiple accounts are found, all will be closed and any balance may be forfeited.

Information Required for Registration

  • Full Legal Name (as per National ID)
  • Active Mobile Number
  • Date of birth (must be 18 or older)
  • Active Email Address
  • Preferred Payment Method Details

Account Verification (KYC)

For security purposes, 399b may request any of the following documents for account verification at any time:

  • Scanned copy of National ID (NID) or passport
  • Proof of ownership of bKash / Nagad / Rocket number
  • Proof of Current Address (Utility Bill or Bank Statement)

Withdrawals may be held until verification is complete. Providing inaccurate information may result in account suspension.

Keep your account password and login details strictly confidential. Allowing anyone else to access your account is a violation of these Terms and Conditions.

Age Restrictions & Eligibility

399b is strictly for users aged 18 and above. If a minor registers using false information, all transactions and winnings associated with that account will be forfeited.

Strictly Prohibited: Allowing anyone under 18 to use 399b may be a punishable offence. We maintain a strict zero-tolerance policy on age verification.

Other Eligibility Requirements

  • You must be a resident or citizen of Bangladesh.
  • Your payment account must be registered in your own name.
  • You must confirm that you are of sound mind and are using the platform of your own free will.
  • Re-registration is not permitted if a previous 399b account has been closed.

Deposits & Withdrawals

399b supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). Deposits are typically credited to your account within minutes.

Deposit Policy

  • Minimum deposit amount is BDT 500.
  • The maximum single deposit limit is determined by your account tier.
  • Deposits must be made from your own payment account.
  • Deposits made through third parties are not accepted and will be returned.

Withdrawal Policy

  • Minimum withdrawal amount is BDT 500.
  • Withdrawals can only be made to the same payment number used for the deposit.
  • Standard member withdrawals may take 1–24 hours to process.
  • VIP members enjoy the fastest withdrawal processing on a priority basis.
  • Withdrawals may be held until KYC verification is complete.

399b does not charge any transaction fees. However, your payment provider (bKash/Nagad/Rocket) may apply their own charges.

Bonuses & Promotions

399b regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, and failure to comply may result in the bonus being forfeited.

Wagering Requirement

A wagering requirement is the amount you must bet before withdrawing bonus funds. For example, a BDT 1,000 bonus with a 10x wagering requirement means you need to place BDT 10,000 in bets before making a withdrawal.

  • Wagering requirements vary by bonus — see the offers page for full details.
  • Maximum bet limits apply when playing with bonus funds.
  • Multiple bonuses cannot be active at the same time.
  • Bonuses will be automatically forfeited once their validity period expires.
  • Winnings from free spins are also subject to wagering requirements.

Any attempt to abuse bonuses or claim them through multiple accounts will result in all associated accounts being suspended.

Betting Rules

399b has specific rules for Sports Betting, slots, bingo, and other games. Each game or betting market has its own payout structure and rules, which are displayed when the game loads.

General Betting Terms & Conditions

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • Any bets or results affected by a technical error will be reviewed and finalized by 399b.
  • If an event is cancelled, the stake for that bet will be refunded.
  • If a bet is placed before the odds change, the bet will be settled at the original odds.
  • Real-time data delays may occur during in-play live betting.

Slots & Casino Games

  • The RTP (Return to Player) for all slots games is set in accordance with the respective game provider's guidelines.
  • Jackpot winnings are paid out subject to verification.
  • Any winnings resulting from a bug or glitch in the game software will be considered void.

Prohibited Activities

The following activities are strictly prohibited on the 399b platform. Any violation will result in immediate account termination and possible forfeiture of account balance:

  • Creating or operating multiple accounts
  • Registering with a False Identity or Fraudulent Information
  • Exploiting or Abusing the Bonus System (Bonus Hunting / Arbitraging)
  • Using Third-Party Accounts or Payment Methods
  • Money Laundering or Illegal Financial Transactions
  • Using Bots, Automation Software, or Hacking Tools
  • Attempting to Harm the Platform's Systems or Other Users
  • Attempting to manipulate the outcome of any event or game

Warning: If evidence of fraud or illegal activity is found, 399b is obligated to report it to the relevant law enforcement authorities.

Privacy & Data Protection

399b takes your privacy seriously. To learn how we collect, use, and protect your personal information, please read our Privacy Policy Read the page.

  • Your information is never sold to third parties.
  • All data is secured with SSL encryption.
  • We may be required to share information with authorities for legal purposes.
  • You may request that your information be corrected or deleted.

Responsible Gaming

399b believes gaming should be a form of entertainment, not a solution to financial problems. We encourage all users to play responsibly.

If you feel you are losing control over your gaming, please contact our Responsible Play Visit the page or contact us via live chat.

Our Tools

  • Set Daily / Weekly / Monthly Deposit Limits
  • Voluntary Account Suspension (Self-Exclusion)
  • Detailed Betting History & Spending Reports
  • Reality Check Reminder

Account Termination

399b reserves the right to suspend or terminate any account at any time and without prior notice. Accounts are typically closed for the following reasons:

  • Violation of Any Clause of the Terms & Conditions
  • Fraudulent or deceptive activity
  • Registering with False Information
  • Incomplete KYC verification
  • Extended Inactivity (More Than 12 Months)

Users may also request account closure at any time by contacting customer support. Any valid balance remaining at the time of closure will be refunded.

Changes to Terms & Conditions

399b reserves the right to modify these Terms and Conditions, in part or in full, at any time. For significant changes, we will notify users by email or platform notification.

  • Updated terms take effect from the date they are published.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.
  • The latest version of the Terms & Conditions is always available on this page.

Contact

If you have any questions or concerns about these Terms and Conditions, please contact our support team. We typically respond within 24 hours.

  • Live Chat: Click the icon at the bottom right of the platform
  • Email: [email protected]
  • Response hours: 9:00 AM – 11:00 PM (Bangladesh Time)

For more details, please visit our FAQ Page View or About Us Read.

Why Choose 399b

Our Commitment

399b is more than just a gaming platform — we are committed to providing a trusted and safe environment for players in Bangladesh.

100% Transparent Rules

The 399b Terms and Conditions are written in plain language so every user can easily understand them. There are no hidden terms.

Secure Transactions

Fully secure deposits and withdrawals via bKash, Nagad, and Rocket. All data is protected with SSL encryption.

Fast KYC Verification

The account verification process is quick and hassle-free. Once verified, withdrawals become even smoother.

Fair Bonus Policy

All bonus terms are clearly stated upfront. No surprises — just transparent offers.

Responsible Gaming Tools

Deposit limits, self-exclusion, and reality checks — all the tools you need to stay in control of your gaming.

24/7 Support

Our support team is always ready to help. Get fast assistance via live chat or email.

Get Started Today

Play Fair, Play Fun

Done reading the 399b Terms and Conditions? Register now and enjoy the best online gaming experience in Bangladesh.

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